Business Administration Services – National Certificate

Course Description:

This qualification is for any individual who is, or wishes to be, involved in the administration function in any organization or business in any sector, or field as well as in non-commercial organisations such as clubs and charitable organisations.

The core component contains competencies in information handling, communications, enterprise/customer service, technology, organisation skills, self-development, teamwork and business policies and procedures. The elective component allows the learner to gain specialist knowledge, skills and insight in the areas of reception, executive administration, financial services and banking, legal administration and human resources.

Through building day-to-day administration skills, as well as general operational competencies, the qualification ensures the progression of learning, enabling the learner to meet standards of service excellence required within the administrative field of learning.

Modules:

Module 1:	Fundamentals in literacy
Module 2:	Fundamentals in numeracy
Module 3:	Software technology
Module 4:	Administration of office management
Module 5:	Business operations
Module 6:	Introduction to project research
Module 7:	Human resource relations understanding
Module 8:	Customer service control

Module 1:	Fundamentals in literacy
Module 2:	Fundamentals in numeracy
Module 3:	Software technology
Module 4:	Administration of office management
Module 5:	Business operations
Module 6:	Introduction to project research
Module 7:	Human resource relations understanding
Module 8:	Customer service control

Module 1:	Fundamentals in literacy
Module 2:	Fundamentals in numeracy
Module 3:	Software technology
Module 4:	Administration of office management
Module 5:	Business operations
Module 6:	Introduction to project research
Module 7:	Human resource relations understanding
Module 8:	Customer service control

Learning Outcomes:

On achieving this qualification, you will be able to:

Gather and report information
Plan, monitor and control and information system
Maintain booking systems
Participate in meetings and process documents and communications related thereto
Utilise technology to produce information
Plan and conduct basic research in an office environment
Coordinate meetings, minor events and travel arrangements
Set personal goals
Function in a team and overall business environment
Demonstrate an understanding of employment relations

Additional Information:

This course is offered to students in a virtual and public (face-to-face) setting.

You will be issued an accredited certificate on completion of this course.

Course Information

67465

SAQA Qualification ID

Service SETA

Course Type

120

Minimum Credits

NQF Level

12 months

Course Duration

From R23,000.00 per learner

Course cost

Business Administration Services – National Certificate

Course Description:

Modules:

Learning Outcomes:

Additional Information:

Course Information

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