Emotional Intelligence: How to Influence People & Businesses

Course Description:

In today’s business environment Emotional Intelligence and communication skills are the fundamentals for success in every organisation. It is becoming critical to not only understand the scope of work but be able to analyse and understand oneself and the people in your team, in terms of motivation, behaviour and performance potential. Emotional Intelligence is the ability to identify, understand and control one’s thoughts and feelings, communicate them clearly to others and interact with empathy towards other’s emotions. This workshop explores the basis of Emotional Intelligence and gives guidelines on applying the theories in everyday situations that arise when working with people.

Modules:

Module 1: The principles and concepts of emotional intelligence
Module 2: Self-awareness and self-management”
Module 3: Social awareness: the impact of emotional intelligence on life
Module 4: Emotional intelligence in relationship development and management
Module 5: The role of emotional intelligence in life and work situations
Module 6: The personal emotional blueprint

 

Module 1: The principles and concepts of emotional intelligence
Module 2: Self-awareness and self-management”
Module 3: Social awareness: the impact of emotional intelligence on life
Module 4: Emotional intelligence in relationship development and management
Module 5: The role of emotional intelligence in life and work situations
Module 6: The personal emotional blueprint

 

Module 1: The principles and concepts of emotional intelligence
Module 2: Self-awareness and self-management”
Module 3: Social awareness: the impact of emotional intelligence on life
Module 4: Emotional intelligence in relationship development and management
Module 5: The role of emotional intelligence in life and work situations
Module 6: The personal emotional blueprint

 

Learning Outcomes:

On achieving this qualification, the learner will be able to:

  • Explain the concept of emotional intelligence and how this impacts leadership
  • Analyzing the relationship between emotional intelligence and self-awareness in relation to leadership
  • Analyzing the relationship between emotional intelligence and self-management in relation to leadership
  • Analyzing the relationship between emotional intelligence and social awareness in relation to leadership
  • Applying techniques for responding to situations in an emotionally intelligent manner

Additional Information:

This course is offered to students in a virtual and public (face-to-face) setting.

You will be issued a certificate of completion at the end of this course.

Course Information

120305
SAQA Qualification ID
Service SETA
Course Type
8
Minimum Credits
5
NQF Level
3 days
Course Duration
From R4,000.00 per learner
Course cost

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